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Support Options

We offer support options that recognize how your business operates.
Our support options are built around one premise, “Our customers are our friends”.
When friends need help we don’t say that’s after hours leave a message. When our
customers need help with our software or security concerns we are there.

24 Hour Coverage

Options with our international group to cover your needs anytime, anywhere in the world.

Support Agreements

We offer software support that includes 24 hours by 7 days a week by 365 days a year coverage.

Virtual Support

Our software is optimized to be supported regardless of the location or application.

Help Desk

Our help desk staff can handle all software, security and network needs for you.

Our Philosophy of Support

In the rush to care for the patient and support current systems, support must be addressed first before any expansion or changes can be attempted in healthcare.

Portico’s answer was to build the support infrastructure first, learn those important lessons making possible the creation of services that are intuitive. Then, when the “customer” has a question we have the resources to help.